Turn on MFA for the signed-in user and see which security controls are actually on the User Settings screen.
Who can use this. User Settings opens for a super admin or an admin. MFA applies to that signed-in user.
Before you start. You need a phone number that can receive the verification code. This dashboard build does not show a control that skips MFA, prints backup codes, or signs in without the second step.
Steps
- Open Settings. The address is User Settings.
- If the tabs overflow on a phone, swipe the tab row. The hint says: Swipe the tabs left or right to see all settings sections.
- Open the MFA tab.
- Turn on Enable 2FA. The screen says: 2-Factor Authentication adds an extra layer of security to your account.
- Enter your phone number and save. A success message says Settings saved successfully.
- To change the number later, use Edit number. The screen shows 2FA is enabled and the number codes are sent to.
| What you see | Meaning | What happens next |
|---|---|---|
| Enable 2FA | Starts phone verification for this user. | Later sign-in asks for a code to that number. |
| Enter your phone number | The destination for codes. | Saving stores that number for this user. |
| Edit number | Replaces the number on file. | Codes go to the new number after you save. |
| Configurations | Business switches such as fraud prevention and 3D Secure, using the titles returned for your business. | See the configurations article. |
| Notifications | Which emails this user is subscribed to. | See the notifications article. |
| Business Logo | Uploads the logo used for the business. | Does not change the card statement name. |
After you save or submit. Saving MFA does not change old payments. It changes the next sign-in for this user.
Example. Example only: Jordan, an admin at Example Cafe, opens Settings, MFA, turns on Enable 2FA, and enters a fictional mobile number. The next sign-in asks for a code. There is no button labeled skip two-factor authentication.
Troubleshooting
- You cannot find Settings. Only a super admin or an admin sees Settings.
- You wanted to bypass MFA. Do not. This dashboard does not offer a bypass, a backup-code login, or a way to turn MFA off for a teammate from a hidden screen in this menu.
- You wanted to change the login email or password here. Those forms are not tabs on User Settings. The tabs are Configurations, Notifications, Business Logo, MFA, and, for a Castle terminal business, Batch Settlement and Terminal Settings.
Related
Found this helpful?
( 1 out of 1 found helpful )
